- DEFINITIONS
1.1 “Acceptance Date” means the date on which the customer accepted their quote followed by processing any sign up fees.
1.2 “Activation Date” means the date on which Black Equations will give the customer access to and/or enable the customer to use a product or service;
1.3 “Acceptable Use Policy” (AUP) means the policy, which is available on the Website and is incorporated by reference in this Agreement, that regulates the use of the services;
1.4 “Agreement” means this agreement entered into between the customer and BEU;
1.5 “BEU” means Black Equations (PTY) Ltd T/A BEU , Registration number 2018/562543/07;
1.6 “Business Day” means Monday to Friday, but excludes Saturdays and a day which is an official public holiday in the Republic of South Africa;
1.7 Business Hours” means the hours between 08h00 and 16h00 from Monday to Thursday and 08h00 to 15h00 on Fridays on business days;
1.8 “CPA” means the Consumer Protection Act, 2008;
1.9 “Customer” means a user or host of any BEU services;
1.10 “EC Act” means the Electronic Communications Act, 2005;
1.11 “ECT Act” means the Electronic Communications Act and Transactions Act, 2002;
1.12 “Equipment” means any device, equipment or hardware used to access the services or used in conjunction with the services;
1.13 “ICASA” means the Independent Communications Authority of South Africa;
1.14 “Juristic person” means a company or close corporation and includes a body corporate, partnership, association or trust;
1.15 “NCA” means the National Credit Act, 34 of 2005;
1.16 “RICA” means the Regulation of Interception of Communications and Provision of Communication Related Information Act, 2002;
1.17 “Services” means any BEU internet access package and any other related internet services;
1.18 “VAT” means Value Added Tax as provided for in the Value Added Tax Act, 1991;
1.19 ”Website” means www.wordpress.blackequations.co.za
- DURATION, TERMINATION AND COOLING-OFF
2.1 The agreement will commence on the acceptance date and endure indefinitely until it is cancelled as provided for in this clause 2, or otherwise provided in this agreement. In the event that the services applied for is not activated within 30 (thirty) days of the acceptance date due to an uncontrollable event, the agreement will automatically terminate and no party shall have any liability to the other as a result of such termination.
2.2 The customer may terminate this agreement by giving 1 (one) calendar month’s written notice to BEU.
2.3 BEU may cancel this agreement by giving 1 (one) calendar month’s written notice to the customer.
2.4 Notwithstanding the termination of the agreement, in the event that the customer continues to use the services despite the termination of the agreement, the customer will remain liable for and promptly pay on demand all amounts that would have been due to BEU as a result of the use of or access to the services and this agreement shall be deemed to continue to apply until such time as all amounts due to BEU have been paid in full.
2.5 If the agreement results from any direct approach to you by BEU or is an electronic transaction as contemplated in the ECT Act, the customer will be entitled to cancel the agreement on written notice to BEU without reason or penalty within 5 (five) Business Days of, in the case of services only being provided in terms of the agreement, the acceptance date.
- NCA AND ECT ACT
3.1 Although the agreement is not a credit agreement as contemplated in the NCA, the customer’s application for a service or equipment may be subject to a credit referencing or risk assessment process. This means that BEU may utilise the information provided by the customer and the credit record from registered credit bureaus in order to determine whether the customer will be in a position to meet the obligations under the intended Agreement. BEU will be entitled to decline to activate services that the customer applies for if BEU reasonably determined that the customer may not be able to meet its commitments under the agreement.
3.2 BEU will be entitled to perform these assessments each time the customer applies for services or equipment.
- SERVICE DELIVERY, SERVICE AVAILABILITY
4.1 BEU will use reasonable endeavours to make its services available to the customer, and to maintain the availability for use by customers. However, BEU will provide the services “as is” and “as available” and do not warrant or guarantee that the services will at all times be free of errors or interruptions, be always available, fit for any purpose, not infringe any third party rights, be secure and reliable, or will conform to the customer’s delivery timeline requirements, subject always to the provisions of the CPA, where applicable, and subject to any Service Level Agreement, where applicable.
4.2 BEU will use its best endeavours to notify the customer in advance of any maintenance and repairs which may result in the unavailability of a service, but cannot always guarantee this.
- PAYMENT
5.1 The customer agrees to pay all amounts due under this agreement.
5.2 To the fullest extent permitted by law, all amounts due and payable in terms hereof shall be paid free of exchange and without deduction or set-off, by way of a direct debit order, EFT, debit or credit card, in favour of BEU (drawn against a current banking account nominated by the customer), or in such other manner as BEU may from time to time determine.
5.3 The customer agrees that:
5.3.1 BEU will be entitled and authorised to draw all amounts payable in terms of the agreement from the account specified;
5.3.2 the debit order will commence on the activation date and will continue and not be revoked until termination of this agreement or until all amounts due and owing to BEU have been fully and finally discharged;
5.3.3 the customer will sign all such forms and do all such things as may be necessary to give effect to the debit order and all other payment methods as contemplated in this clause 5.3;
5.3.4 the customer’s first bill may be for part of a month and the customer will be charged for the number of days left in the month in which the customer signed up or switched over, plus the subscription for the next month.
5.4 Should the customer fail to pay any amount on the due date for payment then BEU may, without prejudice to any of its other rights and remedies:
5.4.1 take all such further steps as may be necessary to recover the outstanding amount from the customer, including without limitation the use of debt collection mechanisms;
5.4.2 suspend the customer’s access to the service or the use of any product with notice to the customer until such time as the outstanding amount has been paid in full; or
5.4.3 terminate this agreement with immediate effect.
5.5 To the fullest extent permitted by law, all amounts due and payable in terms hereof shall be paid free of exchange and without deduction or set-off, by way of a direct debit order in favour of BEU (drawn against a current banking account nominated by the customer), or in such other manner as BEU may from time to time determine. It is recorded and the customer acknowledges that several BEU products (like Internet and VoIP line rental) are payable monthly in advance.
5.6 Should the customer’s debit order or payment not be honoured for whatever reason, BEU will be entitled to charge the customer a reasonable administrative fee.
5.7 If any changes are proposed to any terms of an agreement between BEU and any Third Party supplier impacts on the provision of any services or products in terms of this Agreement, BEU shall be entitled to amend the terms, fees or charges for its services or products at any time on 30 (thirty) days’ notice to the customer. The amendment will take effect on the date indicated in the notice.
5.8 BEU will use reasonable endeavours to inform the customer in advance, and in any event prior to disconnection, about the possibility of disconnection in the case of non-payment.
5.9 To the extent that BEU incurs any additional expenditure relating to the tracing and/or collection of unpaid amounts, those costs shall be for account of the customer to the extent permitted by law, including attorney and own client costs.
- EQUIPMENT
6.1 Except for Equipment that the customer had fully paid for, all Equipment installed or provided by BEU remains the property of BEU and the customer agrees that:
6.1.1 the customer will take reasonable care of such equipment;
6.1.2 the customer may not sell, lease, mortgage, transfer, assign or encumber such equipment;
6.1.3 the customer may not re-locate such Equipment without BEU’s knowledge and permission;
6.1.4 the customer will inform any landlord that such Equipment is owned by BEU and therefore not subject to any landlord’s hypothec; and
6.1.5 the customer will return such equipment to BEU, at the customer’s expense, upon termination of the services to which the Equipment is related.
- BREACH
7.1 Subject to any other provisions set out in this terms and conditions, should the customer be in breach of any provision of this Agreement, then BEU shall be entitled, without prejudice to any other rights that it may have and to the extent, required or permitted, as the case may be, by law, to forthwith:
7.1.1 afford the customer a reasonable opportunity to remedy the breach taking into account the nature of the breach in question; or
7.1.2 suspend the customer’s access to services;
7.1.3 cancel all agreements concluded between BEU and the customer; or
7.1.4 claim immediate performance and/or payment of all obligations in terms hereof.
7.2 Should BEU suspend, disconnect or terminate the customer’s services, BEU will be entitled to, charge the customer a reasonable fee for reconnecting the customer’s services.
- INDEMNITY
8.1 The customer hereby unconditionally and irrevocably indemnify BEU and agree to indemnify and hold BEU harmless against all loss, damages, claims, liability and/or costs, of whatsoever nature, howsoever and whensoever arising, suffered or incurred by BEU as a result of any claim instituted against BEU by a third party (other than the customer) as a result of (without limitation):
8.1.1 the use of BEU services or products other than as allowed or prescribed in the Agreement;
8.1.2 any other cause whatsoever relating to the Agreement or the provision of services or products to the customer where the customer have acted wrongfully or failed to act when the customer had a duty to so act.
8.2 To the fullest extent possible, the customer disclaims all responsibility or liability for any damages or loss howsoever arising, including but not limited to direct, economic, consequential loss or loss of profits, resulting from the use of or inability to use the services in any manner or from any reliance on the services in any way.
8.3 The customer agrees to indemnify and hold harmless BEU, its members, employees, servants, subcontractors and partners from any demand, action or application or other proceedings, including for attorney’s fees and other related costs made by any Third Party and arising out of or in connection with this Agreement and or the inability of any User to use the services.
8.4 The customer acknowledges its responsibility for its own internet security and privacy. Customers are strongly advised to install firewalls and anti-virus software for their own protection.
- LIMITATION OF LIABILITY
9.1 Save to the extent otherwise provided for in this Agreement or where the customer is entitled to rely on or receive, by operation of law, any representations, warranties or guarantees, BEU do not make or provide any express or implied representations, warranties or guarantees regarding the availability, accuracy, reliability, timeliness, quality, security of any product or services.
9.2 Without limiting the generality of the provisions of clause 9.3, BEU shall not be liable for and the customer will have no claim of whatsoever nature against BEU as a result of –
9.2.1 any unavailability of, or interruption in the services due to an uncontrolled event;
9.2.2 any damage, loss, cost or claim which the customer may suffer or incur from any suspension or termination of the service/s for any reason contemplated in the Agreement.
9.3 In addition to and without prejudice to any other limitations of liability provided for in the Agreement and to the fullest extent permitted by applicable law, BEU shall not be liable to the customer for any direct damages howsoever arising and neither party shall be liable to the other for any special, indirect, incidental, consequential or punitive damages arising out of or relating to this Agreement, whether resulting from negligence, breach or any other cause. To the extent that a competent court or tribunal or other competent dispute resolution body or authority finally determines, notwithstanding the exclusion contained in this clause, that BEU is liable to the customer for any damages, BEU’s liability to the customer for any damages howsoever arising shall be limited to the amounts paid by the customer under this Agreement in consideration for services or a product during the immediately preceding 12 (twelve) month period in respect of the services or product which gave rise to the liability in question.
- CESSION AND DELEGATION
The customer may not sell, cede, assign, delegate or in any other way alienate or dispose of any or all of its rights and obligations under and in terms of this Agreement without the prior written approval of BEU. BEU shall be entitled to sell, cede, assign, delegate, alienate, dispose or transfer any or all of its rights and obligations under and in terms of this Agreement to any of its affiliates or to any third party without the customer’s consent and without notice to the customer.
- JURISDICTION
Notwithstanding any other terms of this Agreement, the customer hereby consents to the jurisdiction of the Magistrate’s Court in the Republic of South Africa in respect of any proceedings that may be initiated by BEU arising out of this Agreement, provided that BEU shall be entitled, in its reasonable discretion, to institute such proceedings in the High Court of South Africa and, in such event, the customer consents to the jurisdiction of such court.
- GENERAL
12.1 The parties acknowledge and agree that this Agreement constitutes the whole of the agreement between them and that no other agreements, guarantees, undertakings or representations, either verbal or in writing, relating to the subject matter of this Agreement not incorporated in this Agreement shall be binding on the parties. No changes or cancellation of this Agreement by the customer will be binding on any of the parties unless recorded in writing and signed by both parties, notwithstanding activation of the service.
12.2 The customer agrees that any invoices or notices sent by BEU to the customer in terms of any agreement concluded between the parties may be sent via e-mail, sms, WhatsApp or any other medium, unless otherwise prescribed by law.
12.3 The customer acknowledges that it has read and understood the BEU acceptable use policy (AUP) (which is available here) and that a failure to observe the provisions of the AUP may lead to the suspension of the services and or cancellation of this Agreement.
12.4 No indulgence, leniency or extension of time which BEU may grant or show to the customer shall in any way prejudice BEU or preclude BEU from exercising any of its rights in the future.
12.5 The physical address where BEU will receive legal service of documents is the following:
Hydra Avenue, Ocean View Secondary School, Ocean View, 7975, Cape Town, RSA.
The Protection of Personal Information Act, 2013 (“POPI”) came into complete commencement on 1 July 2021, in this regard we have a number of obligations and duties in terms of POPI that we must comply with. The protection of your personal information is a high priority for us and we have taken steps to ensure that your personal information is protected and remains private.
In addition to this document serving as our privacy policy, this document will also serve as our data subject notification as contemplated in section 18 of POPI. In this regard, this document will inform you of what personal information we collect, why we collect it, how we use it and what safety measures are in place to protect it.
Where we refer to “process”, it means how we collect, use, store, make available, destroy, update, disclose, or otherwise deal with your personal information. As a general rule we will only process your personal information if this is required to deliver or offer a service, provide a product or carry out a transaction.
We may combine your personal information and use the combined personal information for any of the purposes stated in this Privacy Policy.
In this document any reference to “we” or “us” or “our” is reference to Black Equations (Pty) Ltd.
If you use our services, goods and/or products, you agree that we may process your personal information as explained under this Privacy Policy.
We may change this Privacy Policy from time to time if the law or our business practices requires it.
The version of the Privacy Policy displayed on our website at the time of your interaction with us will be applicable.
What is personal information?
Personal information refers to any information that identifies you or specifically relates to you. Personal information includes, but is not limited to, the following information about you:
| Age | Financial history | Personal views |
| Belief | Gender | Physical address |
| Birth | Identity number | Physical health |
| Biometric | Language | Pregnancy |
| Colour | Location information | Race |
| Conscience | Marital Status | Religion |
| Correspondence | Mental Health | Sex |
| Criminal history | Medical History | Sexual orientation |
| Culture | Name | Social origin |
| Disability | National Origin | Symbol |
| Education | Online identifier | Telephone number |
| E-mail address | Other particular assignment | Well being |
| Employment history | Personal opinions | |
| Ethnic origin | Personal preferences |
Is the supply of the personal information voluntary or mandatory?
The supply of certain personal information is mandatory, meaning we have to collect this personal information from you by law. If you do not supply this information, we cannot comply with our legal obligations. In this regard, if you do not supply this personal information we cannot do business with you. We collect personal information as is required by the following legislation:
| Basic Conditions of Employment Act, No 75 of 1997 |
| Continuing Education and Training Act (previously known as Further Education and Training Colleges Act) 16 of 2006 |
| Compensation for Occupational Injuries and Diseases Act, No. 130 of 1993 |
| Credit Agreement Act, No. 75 of 1980 |
| The Criminal Procedure Act, No. 51 of 1977 |
| Debt Collectors Act, No. 114 of 1998 |
| Employment Equity Act, No. 55 of 1998 |
| Financial Intelligence Centre Act, No. 38 of 2001 |
| Higher Education Act 101 of 1997 |
| Income Tax Act 58 of 1962 |
| Labour Relations Act, No 66 of 1995 |
| National Credit Act, No. 34 of 2005 |
| NQF Act No 67 of 2008 |
| Pension Funds Act, No. 24 of 1956 |
| Skills Development Act 97 of 1998 |
| Unemployment Insurance Act, No. 63 of 2001 |
| Financial Advisory and Intermediary Service Act, No. 37 of 2002 |
| Occupational Health and Safety Act No. 85 of 1993 |
| Prevention of Organised Crime Act No. 121 of 1998 |
In other instances, the supply of personal information is voluntary, which means there is no law imposed on us to collect this personal information. Even though there is no law that imposes the collection of the personal information, we require the personal information to deliver the products and/or services to you. In this regard, if you do not supply the personal information, we cannot do business with you.
When will we process your personal information?
We will only process your personal information for lawful purposes relating to our business if the following applies:
- if you have consented thereto.
- if a person legally authorised by you, the law, or a court, has consented thereto.
- if it is necessary to conclude or perform under a contract, we have with you.
- if the law requires or permits it.
- if it is required to protect or pursue your, our or a third party’s legitimate interest.
What is special personal information?
Special personal information is personal information about the following:
| Biometric information | Philosophical beliefs | Sex life |
| Criminal behaviour | Political persuasion | Trade union membership |
| Ethnic origin | Race | |
| Health | Religious beliefs |
When will we process your special personal information?
We may process your special personal information in the following circumstances:
- if you have consented to the processing.
- if the information is being used for any Human resource or payroll requirement.
- if the processing is needed to create, use, or protect a right or obligation in law.
- if the processing is for statistical or research purposes and all legal conditions are met.
- if the special personal information was made public by you.
- if the processing is required by law.
- if racial information is processed, and the processing is required to identify you; and / or if health information is processed, and the processing is to determine your insurance risk, or to comply with an insurance policy or to enforce an insurance right or obligation.
When and from where we obtain personal information about you?
We may collect personal information about you from the following sources:
- We may collect personal information directly from you.
- We may collect personal information from a public record.
- We may collect personal information from an area where you have deliberately made it public.
- We may collect information about you based on your use of our products, services, or service channels.
- We may collect information about you based on how you engage or interact with us such as via our support desk, emails, letters, telephone calls and surveys.
- We may collect personal information from a third party.
- We may collect personal information from another source if you give us consent to do so.
If the law requires us to do so, we will ask for your consent before collecting personal information about you from third parties.
The third parties from whom we may collect your personal information include, but are not limited to, the following:
- Partners of our company for any of the purposes identified in this Privacy Policy.
- your spouse, dependents, partners, employer, and other similar sources.
- attorneys, tracing agents, debt collectors and other persons that assist with the enforcement of agreements.
- payment processing services providers, merchants, banks, and other persons that assist with the processing of your payment instructions, like EFT transaction partners.
- insurers, brokers, other financial institutions, or other organisations that assist with insurance and assurance underwriting, the providing of insurance and assurance policies and products, the assessment of insurance and assurance claims and other related purposes.
- law enforcement and fraud prevention agencies and other persons tasked with the prevention and prosecution of crime;
- regulatory authorities, industry ombudsman, governmental departments, local and international tax authorities.
- trustees, Executors or Curators appointed by a court of law.
- our service providers, agents and sub-contractors like couriers and other persons we use to offer and provide products and services to you.
- courts of law or tribunals.
Reasons we need to process your personal information.
We will process your personal information for the following reasons:
- to provide you with products, goods, and services
- to market our products, goods, and services to you.
- to respond to your enquiries and complaints.
- to comply with legislative, regulatory, risk and compliance requirements (including directives, sanctions, and rules), voluntary and involuntary codes of conduct and industry agreements or to fulfil reporting requirements and information requests.
- to conduct market and behavioural research, including scoring and analysis to determine if you qualify for products and services or to determine your credit or insurance risk.
- to develop, test and improve products and services for you.
- for historical, statistical and research purposes, like market segmentation.
- to process payment instruments.
- to create, manufacture and print payment issues (like a payslip)
- to enable us to deliver goods, documents, or notices to you.
- for security, identity verification and to check the accuracy of your personal information.
- to communicate with you and carry out your instructions and requests.
- for customer satisfaction surveys, promotional offerings.
- insurance and assurance underwriting and administration.
- to process or consider or assess insurance or assurance claims.
- to provide insurance and assurance policies and products and related services.
- to enable you to take part in customer loyalty reward programmes, to determine your qualification for participation, earning of reward points, determining your rewards level, monitoring your buying behaviour with our rewards partners to allocate the correct points or inform you of appropriate products, goods, and services you may be interested in or to inform our reward partners about your purchasing behaviour.
- to enable you to take part in and make use of value-added products and services.
- to assess our lending and insurance risks; and / or
- for any other related purposes.
How we use your personal information for marketing
- We will use your personal information to our products and services to you.
- We will do this in person, by post, telephone, or electronic channels such as SMS, email, WhatsApp and fax.
- If you are not our customer, or in any other instances where the law requires, we will only market to you by electronic communications with your consent.
- In all cases you can request us to stop sending marketing communications to you at any time.
When how and with whom we share your personal information?
In general, we will only share your personal information if any one or more of the following apply:
- if you have consented to this.
- if it is necessary to conclude or perform under a contract, we have with you;
- if the law requires it; and / or
- if it’s necessary to protect or pursue your, our or a third party’s legitimate interest.
Under what circumstances will we transfer your information to other countries?
We will only transfer your personal information to third parties in another country in any one or more of the following circumstances:
- where your personal information will be adequately protected under the other country’s laws or an agreement with the third-party recipient.
- where the transfer is necessary to enter into or perform under a contract with you, or a contract with a third party that is in your interest.
- where you have consented to the transfer; and / or
- where it is not reasonably practical to obtain your consent, the transfer is in your interest.
This transfer will happen within the requirements and safeguards of the law. Where possible, the party processing your personal information in the other country will agree to apply the same level of protection as available by law in your country or if the other country’s laws provide better protection the other country’s laws would be agreed to and applied.
How we secure your personal information
- We will take appropriate and reasonable technical and organisational steps to protect your personal information according to industry best practices. Our security measures (including physical, technological, and procedural safeguards) will be appropriate and reasonable. This includes the following:
- keeping our systems secure (like monitoring access and usage);
- storing our records securely.
- controlling the access to our buildings, systems and/or records; and
- safely destroying or deleting records.
- Ensure compliance with best practice standards.
How long do we keep your personal information?
We will keep your personal information for as long as:
- the law requires us to keep it.
- a contract between you and us requires us to keep it.
- you have consented for us keeping it.
- we are required to keep it to achieve the purposes listed in this Privacy Policy.
- we require it for statistical or research purposes.
- a code of conduct requires us to keep it; and / or
- we require it for our lawful business purposes.
Take note: We may keep your personal information even if you no longer have a relationship with us, for the historical data that may be required by your employer or employee.
Our cookie policy
A cookie is a small piece of data sent from our websites or applications to your computer or device hard drive or Internet browser where it is saved. The cookie contains information to personalise your experience on our websites or applications and may improve your experience on the websites or applications. The cookie will also identify your device, like the computer or smart phone.
By using our websites or applications you agree that cookies may be forwarded from the relevant website or application to your computer or device. The cookie will enable us to know that you have visited the website or application before and will identify you. We may also use the cookie to prevent fraud and for analytics.
Your duties and rights about the personal information we have about you.
You must provide proof of identity when enforcing the rights below.
You must inform us when your personal information changes.
Please contact our Information Officer to give effect to any of the below rights.
You have the right to request access to the personal information we have about you by contacting us. This includes requesting:
- confirmation that we hold your personal information.
- a copy or description of the record containing your personal information; and
- the identity or categories of third parties who have had access to your personal information.
We will attend to requests for access to personal information within a reasonable time. You may be required to pay a reasonable fee to receive copies or descriptions of records, or information about third parties. We will inform you of the fee before attending to your request.
Please note that the law may limit your right to access information.
You have the right to request us to correct or delete the personal information we have about you if it is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, obtained unlawfully or we are no longer authorised to keep it. You must inform us of your request in writing. It may take up to 15 business days for the change to reflect on our systems. We may request documents from you to verify the change in personal information.
A specific agreement that you have entered into with us may determine how you must change your personal information provided at the time when you entered into the specific agreement. Please adhere to these requirements. If the law requires us to keep the personal information, it will not be deleted upon your request. The deletion of certain personal information may lead to the termination of your business relationship with us.
You may object on reasonable grounds to the processing of your personal information.
We will not be able to give effect to your objection if the processing of your personal information was and is permitted by law; you have provided consent to the processing and our processing done according to your consent or the processing is necessary to conclude or perform under a contract with you.
Where you have provided your consent for the processing of your personal information, you may withdraw your consent. If you withdraw your consent, we will explain the consequences to you. We may proceed to process your personal information even if you have withdrawn your consent if the law permits or requires it. It may take up to 15 business days for the change to reflect on our systems, during this time we may still process your personal information. You must inform us of any objection in writing.
You have a right to file a complaint with us or any Regulator with jurisdiction about an alleged contravention of the protection of your personal information by us. We will address your complaint as far as possible.
The contact details for the Information Regulator is as follows:
| Email: | Complaints.IR@justice.gov.za |
| Postal Address: | P.O. Box 31533, Braamfontein, Johannesburg, 2017 |
| Physical Address: | JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001. |
How can you get in touch with us?
For any queries in relation to this letter or our processing of your persona information in general, you can contact our Information Officer and/or Deputy Information Officer at the following details:
| Name: | Black Equations |
| Contact Number: | +27 64 805 7241 |
| Email Address: | info@blackequations.org |
| Physical Address: | Hydra Avenue Ocean View Secondary School Ocean View 7975 |
What is an AUP?
- An AUP is a policy which sets out the rules applicable to the use of our services. Most of these relate to legal requirements, but we also need to ensure that our network and customers are kept safe and secure.
Agreement to this AUP
- You agree that you will only use our services in a manner consistent with this AUP and that your failure to do may be grounds for us to suspend or discontinue service provision.
Unacceptable use
- Any criminal, illegal or unlawful act.
- Any use which intentionally interferes with our ability to provide our services in any respect.
- Any use which intentionally interferes with our rights or the rights of any third party.
- Any use which is a breach of any other agreement we may have entered into with you or any policy or other terms and conditions which you have agreed to in connection with the use of our services.
- The use of the service to send unsolicited direct marketing communications in contravention of applicable law or which would cause us to be in contravention of the ISPA Code of Conduct.
Reporting unacceptable use
- Please report any use of our services in contravention of this AUP to info@blackequations.org
Amendments to this Policy
- If it is necessary to amend this Privacy Policy, we will post a prominent notice or send you an email to ensure that you are kept informed about changes and how they may affect you.
Please send email to info@blackequations.org for any query or matter relating to this Privacy Policy.